Pro Guitar provides a platform, including a website available at www.proguitar.com and related mobile applications, which makes available various services, (the “Service” or “Services”).
We respect your privacy concerns and we are committed to protect your personal Information as that term is defined as (“Information”). We aim to maintain consistently high levels of best practice in our processing of your Information.
When you use this Service, certain non-personally identifying information is recorded automatically by the standard operation of our Internet servers. Information such as the type of browser being used, its operating system, and your computer's Internet Protocol (“IP”) address (a number that your Internet service provider assigns to your computer whenever you surf the Internet) is gathered in order to facilitate our online operations and to assure an efficient online experience for you. If you access our Service from a mobile or other device, we may collect information for that device (including operating system, browser, type of device) is gathered in order to facilitate our mobile operations and to assure an efficient mobile experience for you. We may use or share this information for security purposes, to generate group statistics about our user community, or as required by law.
For example, Pro Guitar may collect and store some or all of the following information provided by the social network:
We collect and maintain Information that you voluntarily submit to us during your use of our Services. For example:
Information you provide to us will be held in a database using reasonable security measures to protect the data from unauthorized access. Different services operated by us may ask for different pieces of Information. You can choose not to provide us with certain Information, but this may stop you from gaining access to a service or limit the features that you can use on our websites. For more Information, please see the “How We Use Your Information” section of the Policy below.
4.1 Most of our sites are not designed for children, but one or two may receive visits by children and young people under the age of 16 and we encourage them to speak to their parents before submitting any personal Information on any of our sites.
4.2 We recommend that parents or guardians supervise young people while they are online.
4.3 We are dedicated to the protection of children’s and young people’s personal Information and we do not knowingly market to children.
3.4 If you are under 16 years of age you should always ask your parent or guardian before:
3.5 A parent or guardian may submit a request to firstname.lastname@example.org to stop any further use of a child or young person’s personal Information or to request that we suppress any Information as far as we are able. Before disclosing Information about a child, we may request that the parent or guardian provide reasonable Information for identification purposes.
We will use your Information in the ways described below and as described at the time that the Information is collected.
In general, we use your Information as necessary or appropriate for our business purposes including to:
Where you have provided us with the appropriate consents we may send you marketing materials about other products or services offered by JR Innovation AB, including products or services offered by our group companies.
In addition, where you have provided us with the appropriate consents, we may also pass your Information for marketing purposes or host messages on behalf of one or more of our group companies or other selected third parties in the following sectors where the Information they provide will be relevant to you: Professional Associations, Automotive, Charity, Education and Training, Recruitment, Business and Leisure Travel, Events, Conferences and Exhibitions, Financial Services, Surveys and Research, Media, Broadcast and Marketing, Publishing and Subscriptions, Business and Information Services, Electronics, computers, Software and AV, Sports and Sportswear, Gaming, Betting, Telecoms and Retail and Partners and Sponsors of Promotions, Events and Competitions.
However, be assured that we understand the irritations of unsolicited communications and we are fully committed to ensuring the rights and obligations set out in applicable law.
We believe that advertising is more interesting to you when it is relevant. Accordingly, we may customise the advertisements that you see based upon:
You can access, review, update and correct Personal Information you have provided us by clicking on the Edit Profile and/or Edit account link. If you prefer, you can also contact us by sending an email to email@example.com and explaining how you would like to modify your preferences.
We may disclose your Information if we are under a duty to disclose or share your Information to comply with any legal obligation or in order to enforce or apply or fulfil our terms and conditions and other agreements or protect the rights, property, or safety of our customers, our group companies or others. This includes exchanging Information with other companies and organisations for fraud protection and credit risk reduction.
We use a number of third party organisations to help provide a professional service to our customers (i.e. fulfilment bureaus, call centres, and website designers). These organisations act as data processors and are strictly contractually controlled in how they may/may not use your Information and we remain responsible for the protection of your Information.
When you participate in a Promotion, you are subject to any official rules for that Promotion, which may contain additional Information about the specific privacy practices associated with the Promotion.
We may make message boards, chat rooms, and other interactive forums available as part of our services. You should be aware that any Information which you post to these interactive forums or otherwise choose to make publicly available, may be disclosed and available to all users who have access to that portion of our website or services. By using these interactive forums, you agree that we are not responsible for any Information that you disclose or communicate in such forums, and any disclosures you make are at your own risk.
There are a number of ways in which you can control the collection, use, and sharing of your Information and update your Information and preferences.
When you receive electronic marketing communications from us you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in e-mails covering any marketing communication from us.
The Telephone Preference Service (TPS), the Corporate Telephone Preference Service (CTPS) and the Mailing Preference Service (MPS) allow you to choose to opt out of unsolicited marketing contact. However, if you are registered on any of the preference services, which are general opt-out registers, you may still receive marketing communications from us if you have given us your consent previously or if you subsequently give us that consent.
If your Information has changed or if you no longer wish to receive marketing communications from us then you can amend your Information. Please note that:
We follow appropriate security procedures in the storage and disclosure of your Information so as to prevent unauthorised access by third parties. We also require those parties to whom we transfer personal Information to comply with the same. However, unfortunately, the transmission of Information via the Internet is not completely secure. So, we cannot ensure the security of your Information transmitted by you to us via the internet. Any such transmission is at your own risk and you acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of your Information. Once we have received your Information we will use security procedures and features to prevent unauthorised access to it.
Pro Guitar is committed to the privacy, safety and security of our customers. If you discover a potential security vulnerability, we would appreciate it if you could report it just to us in a responsible manner. Please email us at firstname.lastname@example.org and we will respond to you as soon as possible. This provides us with an opportunity to work with you and quickly address and resolve any issue. Publicly disclosing a potential vulnerability could put the wider community at risk, and therefore we encourage you to come to us first. We’ll keep you informed as we move forward with our investigations.
13.1 Pro Guitar provides users with the ability to use their social media credentials to sign in to our website(s)
When you create your Pro Guitar account, and authenticate via a third-party service such as Google, Twitter, LinkedIn or Facebook, you grant permission to the social network to share your user details with us. Depending on the network this will include
We will be clear when we do request more than just basic account Information from you and request that you should also check what permissions we are asking for before you connect with these apps and services. We want to use this Information to better tailor any content we provide to you.
13.2 Social networking sites, such as Facebook, Linked-In, among others, work with us as trusted third party partners. We also work with application developers who specialise in social media, so that we can connect with your social networks. We provide access to our Websites for third parties and business partners so that we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
13.3 We do not control how your personal Information is collected, stored or used by such third party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the Information they may be sharing. If you do not want your networking sites to share Information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such Information. Pro Guitar is not responsible for how these third party sites may use Information collected from or about you.
Pro Guitar provides exciting and thought-provoking content in our emails and aims to tailor them to the specific needs & interests of our brand audiences. We hope you enjoy receiving and reading them.
Pro Guitar has zero tolerance concerning the sending of unsolicited/bulk commercial email - “spam”. In respect of this policy, please also refer to our Cookies Policy.
We automatically scan all incoming electronic messages and filter out those that appear to be spam. As no system can be 100% accurate in detecting genuine emails from spam, authentic messages may occasionally be filtered. If you believe this may have happened, please contact the recipient by another means.
Any recipient of email communication from us may request, at any time, to unsubscribe. In the unlikely event you are in receipt of email communication from Pro Guitar which could be considered as spam, we encourage you to report it to us by forwarding a copy to us at: email@example.com
We will fully investigate any reports of abuse.